FAQ

Our standard minimum is 24 caps per style for embroidery. Smaller keepsake runs (a handful of award caps, for example) can be quoted case by case.

No. We regularly handle runs into the thousands for alley pro-shop programs, associations, and large tournaments.

Yes. We provide a free photo-real digital mockup with every quote, and a physical pre-production sample can be arranged for larger orders — ask and we’ll explain the terms.

Yes. Combine structured caps, dad hats, beanies, and more in one order; the combined quantity counts toward your volume pricing.

Yes. We keep your artwork, thread colors, and cap specs on file, so a mid-season add-on or next year’s order matches the originals.

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is locked and production is ready to start.

Vector files (AI, EPS, SVG, or PDF) are ideal for embroidery. Don’t have one? Send a PNG, JPG, or even a photo and our designers will recreate it as stitch-ready art — free.

Yes. Our designers can build a team or league mark from a reference, a rough sketch, or just your team name and colors.

Yes. We match thread colors to your brand or team palette, including Pantone references where you have them.

Yes. Send a spreadsheet of bowler names and we can add individual names alongside the team mark — common for league rosters and travel teams.

Unlimited, and always free, until you approve. We’d rather get it right than rush it onto a cap.

Embroidery looks premium and lasts longest, ideal for logos and lettering. Screen-print or patches are better for large, full-color, or photographic art. We’ll recommend the right method for your design.

About two weeks from approved mockup for standard orders. Larger or multi-style orders may take a little longer; we confirm timing in your quote.

Yes. Rush is available for firm deadlines like a season opener or tournament date — tell us the date and we’ll tell you what’s possible.

We ship nationwide across the US. International shipping can be arranged on request. See our Shipping Policy for details.

Shipping is quoted with your order based on quantity and destination. We’ll include it in your written quote so there are no surprises.

Yes. Provide a distribution list with your order and we can split the shipment — useful for multi-location clubs and corporate teams.

We make it right. If caps arrive defective or don’t match your approved mockup, we remake or replace the affected items. See our Return Policy.

Pricing is by quote and depends on quantity, cap style, and decoration. Each product page shows a typical range (for example, structured caps from $9–$18 each at minimum); your real number comes from a quote.

Price depends on quantity, cap style, stitch count, and colors. A quote is the only way to give you an accurate number rather than a misleading one.

Major credit and debit cards, and ACH or purchase orders for established leagues, alleys, and companies. We confirm options in your quote.

Yes. If you have a written quote for a comparable custom cap at a lower price, send it over and we’ll match or beat it.

Caps come in black, navy, charcoal, white, red, royal blue, forest green, vintage khaki, heather grey, two-tone, and more, across structured caps, dad hats, truckers, snapbacks, beanies, and bucket hats.

Yes. Quality embroidery won’t peel or crack and holds up to regular wear and washing far better than a printed promo cap. We stitch on quality blanks built to last a season and beyond.

Spot-clean or hand-wash in cold water and air-dry to keep the shape and stitching crisp. Avoid the dishwasher or high-heat dryer. Beanies can be gently machine-washed cold and laid flat to dry.